Field Service Technician - Technology Systems
Job no: 50012843
Work type: Full Time
Location: Melbourne - North, Melbourne - South, Melbourne - East, Melbourne - West
Role Details
As a Field Service Technician you will deliver service, maintenance, and repairs on VTS machinery, including robotics, PLCs, conveyors, and other packaging equipment across all Visy sites. You’ll work with customers, internal teams, and suppliers to troubleshoot issues, provide solutions, and ensure machinery reliability and safety. The role includes hands-on work and administrative duties such as documenting service calls, completing check sheets, generating reports, ordering parts, and providing operator training.
What you’ll do
- Conduct service, maintenance, and repairs on VTS machinery
- Recommend improvements for machine reliability and efficiency
- Provide after-sales support and customer technical advice
- Complete service reports, check sheets, and documentation
- Support continuous improvement and system upgrades
- Train customer staff to optimise machine performance
- Follow all OHSE rules and maintain a safe work environment
Flexibility to work outside standard hours and travel locally, interstate, and occasionally overseas is required. https://visy-tech.com/
What You Will Bring
- Trade experience in manufacturing, maintenance, or technical service
- Experience with robotics, PLCs, pneumatics, and electrical/mechanical troubleshooting
- Strong problem-solving, communication, and customer service skills
- Proficient in Excel, Word, PowerPoint, and technical reporting
- Team-oriented, adaptable, and reliable
What you’ll love when you join us
- Employee Assistance Program (EAP)
- Discounted health insurance and exclusive banking offers
- Purchased annual leave
- 12 weeks paid parental leave and keep-in-touch days
- Discounts on health and wellbeing products
- Novated lease & salary sacrifice arrangements
About Visy
Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations - predominately in Australia and New Zealand.
We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.
Ready to make a difference? Apply now and be a key player in shaping our future!
These roles are only open to candidates currently residing in Australia with full working rights.
You will be required to meet Visy’s employment criteria, which will include a criminal history check.
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Advertised: AUS Eastern Daylight Time
Applications close:
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