Field Service Technician
Job no: 50012827
Work type: Full Time
Location: Sydney - South West
- Be part of an innovative team that values collaboration and growth.
- Contribute to sustainability initiatives that make a difference.
- Take advantage of Career growth opportunities
Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. As Australia’s leading recycled and kraft paper manufacturer, Visy Pulp and Paper is a big part of our business. Our integrated recycling and manufacturing operations means we collect paper and cardboard from households and businesses and turn it into up to 100% recycled paper. We are also home to the world’s most environmentally friendly kraft paper mill in Tumut, providing high-quality kraft paper for domestic and international markets. The paper we produce supplies our board facilities across Australia and New Zealand, where it is remanufactured into cardboard packaging for the food and beverage industry.
Role Details
Based in Prestons, you will be reporting into the Technical Manager, you will play a crucial role in ensuring the optimal performance and longevity of our Visy Technology Systems through servicing the machines in a timely and professional manner. The role requires the individual to identify the most suited approach in resolving customer issues and generating quotations whilst considering the most economical way of delivering a workable solution for the customer.
What you'll do
- Conducting routine maintenance checks and inspections on Visy Technology Systems.
- Performing preventive maintenance to identify and address potential issues before they escalate.
- Troubleshooting and diagnosing technical problems, implementing effective solutions to minimize downtime.
- Ensuring all parts (to machine specifications) are ordered and are in stock locally to machine specification prior to service commencing.
- Make efficiency and maintenance modification recommendations pre- and post-installation (or as required) to continually improve on reliability and performance of Visy Technology Systems equipment.
- Documenting all maintenance activities, including repairs, replacements, and inspections.
- Maintaining accurate records of service visits, parts used, and time spent on each assignment.
- Providing on-site training to clients on proper equipment usage, maintenance procedure and safety.
- Adhering to safety protocols and ensuring a safe working environment for yourself and others.
What You Will Bring
- High school diploma or equivalent; technical certification or trade certificate preferred.
- Minimum of 5+ years’ (post trade) experience in the Manufacturing or similar Industry.
- Proven experience as a Field Service Technician, with a focus on maintenance.
- Strong mechanical and electrical troubleshooting skills.
- Excellent problem-solving skills & highly demonstrated verbal reasoning
- Familiarity with Visy’s Technology Systems and/or related technologies.
- Excellent communication and customer service skills.
- Drive, tenacity, innovation (creative) and “can do” attitude
- Ability to work independently and collaboratively within a team.
- Thrives in a diverse, dynamic and fast paced work environment
- Computer literacy includes MS Excel, MS Word, and PowerPoint (other applications desirable)
- Able to delegate and influence
- Willingness to travel to client sites as needed.
- Valid driver's license and clean driving record.
- Able to work flexible hours to meet requirements.
What you’ll love when you join us
- Sustainability: Contribute to sustainability initiatives that make a difference.
- Supportive Environment: Be part of a team that values safety, respect, and collaboration.
- Career Growth: Opportunities for further training and career advancement within the company
Ready to make a difference? Apply now and be a key player in shaping our future!
- You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing)
- Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
- These roles are only open to candidates currently residing in Australia with full working rights.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
Back Apply Employee Referral
